Refund policy
At Everyday Harmony, sustainability is at the core of everything we do. To reduce unnecessary shipping, packaging waste, and environmental impact, we do not offer traditional returns or exchanges.
Instead, we handle concerns on a case-by-case basis through refunds.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery.
To process your request, please include:
- Your order number
- Clear photos of the item
- Photos of the packaging (if applicable)
Our team will carefully review the information provided. If your request is approved, we will issue a full refund to your original payment method.
Please note: Original shipping fees are non-refundable unless the error was on our part.
Refund Processing Time
Once approved, refunds are typically processed within 5–7 business days. Processing times may vary depending on your payment provider.
Non-Refundable Items
For hygiene, safety, and sustainability reasons, certain items may not be eligible for refunds once opened or used. These may include:
- Personal care products
- Consumable goods
- Sealed items that have been opened
Order Changes & Cancellations
If you need to modify or cancel your order, please contact us as soon as possible. We cannot guarantee changes once the order has been processed.
Contact Us
If you have any questions regarding your order, please reach out to us at:
📧 [Your Support Email Here]
We are committed to providing fair solutions while staying aligned with our sustainability values.
Thank you for supporting eco-conscious living and choosing Everyday Harmony.